Casino007 Terms of Service

Welcome to Casino007 Casino. These terms and conditions govern your access to and use of our website and services. By registering an account, depositing funds, or playing any game at Casino007, you confirm that you have read, understood, and agree to be bound by this agreement in full. If you do not agree with any part of these terms, you must not use our services.

Our Operator and Licensing Information

Casino007.co is owned and operated by ChapChap Technologies Ltd, a company registered under number 15788 at Hamchako, Mutsamudu, The Autonomous Island of Anjouan, Union of Comoros. We are also recorded as 3-102-942052 SRL, a Costa Rican company. We operate under licence No. ALSI-202409025-FI12 issued under the Computer Gaming Licensing Act 007 of 2005, as published in our site footer, as well as licence No. ALSI-202510008-FI1, a valid b2c licence issued 16 October and expiring 15 October two years later. Our group also owns 7Gold, Zino Casino, Aztec Paradise, Mr Jones, Jackpot Latino, Zangabet and Megaways VIP. We operate in accordance with the laws of Anjouan, and we do not hold a UK Gambling Commission licence.

Eligibility and Account Registration

To play at Casino007, we require you to create an account and complete our verification process. We do not offer a no-account option; identity documents must be supplied within 5 business days of our request, and we may also require phone verification. We restrict access from Austria, France and its territories, Germany, Spain, Union of Comoros, USA and its territories, Ukraine, Belarus, all FATF blacklisted countries, and any other jurisdiction we deem prohibited. You must be of legal gambling age in your jurisdiction to register with us.

• We require accurate and truthful personal information during registration
• We may suspend your account if we suspect fraudulent activity or multiple accounts
• We allow the use of a VPN or proxy at your own risk; we accept no responsibility for verification issues this may cause

Deposits and Currency

Our storefront operates in AUD, though we accept EUR, USD, GBP, AUD, CAD, CHF, SEK, NOK, DKK and ZAR. If you deposit in a different currency, we convert it using the oanda.com daily rate or our payment processor's rate. Our minimum deposit to qualify for any bonus is 20 EUR/USD/GBP/AUD/CAD/CHF, or 250 SEK/NOK/ZAR/DKK. We accept bank cards, bank transfer, Apple Pay, Google Pay, Paysafecard, Neteller, cryptocurrencies, and various local methods. We do not accept third-party payments under any circumstances.

Withdrawals and Processing Times

Our minimum withdrawal amount is 100 EUR per transaction. We process payouts only to an account matching the name and address on your Casino007 Casino account, via bank transfer, cryptocurrency, or credit card. We reserve the right to change the withdrawal method at our discretion. We process withdrawal requests on Tuesdays and Fridays; once your documents are verified, we aim to process your request within 1 business day, with funds typically arriving within 3 to 10 business days.

At Casino007 Casino, we apply weekly and monthly withdrawal limits based on your VIP tier:

• Depositors: 2500 AUD weekly, 10,000 AUD monthly
• VIP: 4000 AUD weekly, 16,000 AUD monthly
• VIP Sapphire: 4500 AUD weekly, 18,000 AUD monthly
• VIP Gold: 5000 AUD weekly, 20,000 AUD monthly
• VIP Diamond: 7000 AUD weekly, 25,000 AUD monthly

We may decline requests above these limits and return the funds to your balance; higher limits can be arranged through your VIP manager. Maximum winnings from your first deposit are capped at 25x the deposited amount, and we require all deposits to be wagered three times before withdrawal. For players from Belarus, Ukraine, Russia, Uzbekistan, Azerbaijan, India and Pakistan, we apply a x20 real money wagering requirement. We charge a 50 EUR administration fee per chargeback.

Our Welcome Bonus and Promotions

At Casino007, we automatically credit four deposit bonuses: 400% on your first deposit, 100% on your second and third, and 200% on your fourth. We require a minimum qualifying deposit as outlined above. Each bonus, together with the related deposit, carries a x30 wagering requirement, and we cap the maximum bet while a bonus is active at 10 AUD per round. Bonus funds at Casino007 Casino are restricted to video and classic slots; table games, card games and live casino are forbidden while a bonus balance is active. We cap maximum cashout at x20 of the deposit and automatically remove anything above this threshold.

We deactivate any active bonus once your balance falls to 0.1 or less, and we only permit one bonus at a time. You may cancel a bonus only before placing your first bet. We remove bonus funds from accounts that remain inactive for more than 15 days.

Loyalty Program and VIP Tiers

Our VIP program at Casino007 Casino consists of five tiers based on lifetime deposits: Bronze, Silver, Sapphire, Gold and Diamond. Each tier determines your withdrawal limits, number of weekly bonuses, reload percentage, cashback rate, and caps on no-deposit and loyalty winnings. We offer daily cashback ranging from 5% at Bronze up to 20% at Diamond, subject to x10 wagering and a 25x maximum win cap. We also run weekly tournaments with prize pools up to 50,000 AUD, as well as reload bonuses and weekly free bonuses that increase in value as you progress through our tiers.

• We provide no-deposit bonuses carrying x60 wagering (x45 at Sapphire), usable only on select providers including Gamebeat, Mascot, Platipus, ReadyPlay, Retrogaming, Spinomenal, Wizard and Yggdrasil
• We require a deposit before any no-deposit bonus winnings can be withdrawn
• We assign a dedicated VIP manager and personalised offers from Sapphire upwards
• We provide a private VIP WhatsApp group, 24-hour verification and priority support from Gold upwards

Game Fairness and Providers

We partner with 78 game providers, offering over 15,204 slots and 790 live dealer games across our platform. Our live casino games are powered by providers including Evolution, Pragmatic Play Live, Vivo, LuckyStreak, XPro Gaming, SA Gaming, BetGames Live and TVBET. We ensure our games, including blackjack, roulette, baccarat and progressive jackpots, are supplied by licensed and regulated studios, though we do not publish specific jackpot titles or counts.

Responsible Use of Our Services

We are committed to promoting responsible gambling practices. We encourage you to set personal limits and to contact our support team if you feel your gambling is becoming a concern. We reserve the right to suspend or close accounts where we suspect underage gambling, self-exclusion breaches, or other violations of our responsible gaming policies.

Customer Support

Our support team at Casino007 is available 24/7 via live chat and email at [email protected]. We currently provide support in English only. Whether you have questions about casino007 withdrawal procedures, casino007 bonus codes, or general account queries, our team is ready to assist you at any time.

Amendments to These Terms

We reserve the right to amend these terms and conditions at any time without prior notice. We recommend that you review this page periodically to stay informed of any changes. Your continued use of our services after any amendment constitutes your acceptance of the updated terms.

Governing Law

These terms are governed by the law of the state of Anjouan. Any disputes arising from your use of our services will be resolved in accordance with this jurisdiction. By using Casino007 Casino, you accept that our terms, bonus rules, and withdrawal policies form a binding agreement between you and ChapChap Technologies Ltd.